pg77 Terms & Conditions

1General Introduction

By using the pg77 website and all its services, you automatically agree to these terms and conditions. The terms described in this document apply equally to all users — whether registered members or unregistered visitors.

pg77 reserves the right to amend these terms at any time. Changes take effect as soon as they are published on the website. It is your responsibility to read the latest terms on each visit.

2Account Registration & Eligibility

The following conditions must be met to open an account at pg77:

• You must be at least 21 years of age.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Each person may operate one account only.
• It is entirely the member's responsibility to keep their account credentials confidential.
• Betting in the name of a third party or using third-party funds is prohibited.

3Account Verification

pg77 may request necessary documents to verify a member's identity at any time. A copy of a National ID (NID), passport, or driving licence may need to be submitted for verification.

Failure to submit the required documents or providing false information may result in account suspension or permanent closure, and the associated funds may be withheld.

4Account Closure & Suspension

pg77 reserves the right to suspend or close an account under any of the following circumstances:

• Evidence of a breach of terms and conditions is found.
• There is suspicion of fraud or deception.
• System errors or technical vulnerabilities are being exploited.
• Evidence of operating multiple accounts is found.
• Evidence of being a minor is found.

Members may also close their account at any time by contacting the support team.

5Deposit Terms

All accepted methods — bKash, Nagad, Rocket, Upay, and bank transfer — can be used to deposit funds at pg77. The minimum deposit amount for each method is ৳200.

• Deposited funds must come from the member's own sources only.
• Depositing using a third-party account or card is prohibited.
• The transaction reference number should be kept as proof of deposit.
• pg77 is not obligated to accept any deposit request without verification.

6Withdrawal Terms

The minimum withdrawal amount is ৳1,000. Successful withdrawals are generally completed within 5 to 30 minutes.

• Withdrawals can only be made using the same method that was used for the deposit.
• Withdrawals may be delayed if account verification has not been completed.
• Winnings obtained from a bonus cannot be withdrawn until the bonus wagering requirement has been fully met.
• pg77 reserves the right to temporarily hold any transaction it considers suspicious for further verification.

7Welcome Bonus

pg77 offers new members a 150% bonus on their first deposit, up to a maximum of ৳5,000. To claim this bonus, the first deposit must be completed while the bonus is active.

8Wagering Requirements

The wagering requirement on a bonus is 20 times and applies to the bonus amount only — not the combined sum of the deposit and bonus.

Winnings earned from a bonus cannot be withdrawn until the wagering requirement is met. Closing your account while wagering is in progress will forfeit the bonus.

• The original deposit cannot be withdrawn without using the bonus amount if the bonus is mixed into the same balance.
• Wagering calculation may vary depending on the type of bet and game — please ask the support team for details.
• pg77 reserves the right to modify or withdraw any promotion at any time.

9Bonus Abuse Policy

If there is reasonable cause to believe a member is abusing the bonus system — such as claiming bonuses from multiple accounts or attempting to meet wagering requirements through low-risk bets — pg77 reserves the right to cancel the bonus and suspend the account.

10General Betting Terms

The following general terms apply to all betting and gaming activities on pg77:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is accepted or settled unexpectedly due to a technical error, pg77 reserves the right to void that bet.
• pg77's decision on the outcome of a bet shall be considered final.
• In sports betting, results are determined by the official announcement of the relevant authority.

11Games & Casino

The outcome of all games in the pg77 casino section is determined through Random Number Generator (RNG) technology, which ensures fair play. Live casino games are operated in real time, and if a disconnection occurs due to a technical issue, the result of that round will be determined according to the server log.

• The rules of each game are described in that game's own guide.
• The game provider's own terms and conditions may also apply.
• Progressive jackpot amounts change in real time.

12Anti-Fraud & Anti-Manipulation Policy

pg77 follows a strict policy against fraud and manipulation. The following activities are strictly prohibited:

• Playing games using software or bots.
• Deliberately exploiting system errors or vulnerabilities.
• Attempting to gain unauthorised access to another member's account.
• Using the platform for money laundering or illegal transfer of funds.

If such activities are detected, the account will be immediately closed and all winnings will be forfeited.

13VIP Three Tiers

pg77's VIP program has three tiers, each offering a weekly cashback benefit:

• Bronze: Up to 0.5% weekly cashback.
• Silver: Up to 1.0% weekly cashback.
• Gold: Up to 1.5% weekly cashback.

VIP tier upgrades depend on a member's activity and engagement on the platform. pg77 reserves the right to modify VIP benefits at any time. The account must remain active and in compliance with the terms to be eligible for cashback benefits.

14Responsible Gaming Commitment

pg77 places the highest priority on responsible gaming. We are committed to helping members manage their gambling-related behaviour.

• The option to set personal limits (deposit limit, betting limit).
• Self-exclusion option — the ability to request a temporary or permanent account closure.
• Recommending expert guidance for those experiencing gambling-related problems.

For more details, please visit our Responsible Gaming page.

15Intellectual Property

All content on the pg77 website — logos, text, graphics, software, code — is the intellectual property of pg77. No content may be reproduced, distributed, or modified without written permission.

16Personal Data Protection

pg77 uses modern SSL encryption technology to protect members' personal data. Full details on how data is collected, stored, and used can be found on our Privacy Policy page.

• Personal data is not sold to third parties.
• We may be legally required to provide information to authorities for legal purposes.
• Members may request correction or deletion of their own data.

17Limitation of Liability

pg77 always strives to provide a safe and reliable service. However, we are not liable under the following circumstances:

• Loss caused by internet connectivity issues.
• Account credentials being compromised due to the member's own negligence.
• Disruptions caused by third-party software or hardware issues.
• Unexpected technical failures beyond our control.

We are always committed to resolving issues promptly.

18Dispute Resolution Process

If a problem or dispute arises, please first contact the support team via our 24/7 live chat or email. We aim to provide a resolution as quickly as possible.

• When raising a complaint regarding a dispute, please include relevant screenshots and the transaction ID.
• pg77 will review the complaint and communicate its decision.
• If you are not satisfied with the support team's decision, the matter will be escalated to a higher level.
• pg77's final decision shall be considered binding.

19Service Changes

pg77 reserves the right to modify, suspend, or discontinue any part of its service at any time and for any reason. Members will be notified in advance of major changes where possible. However, urgent security-related changes may take effect without prior notice.

20Severability of Terms

If any part of these terms is found to be invalid or unenforceable, the remaining parts will continue in full effect. This document shall be considered the entire agreement between pg77 and the member and will supersede all previous oral or written understandings.